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Terms & Conditions


Please review our Terms and Conditions here. If you would like to contact us for further information, please use our Contact Page or our Facebook Page.

Terms and Conditions

This page sets out the terms and conditions on which we sell products (Products) listed on our website www.peelflowerhouse.com.au (our Website) and Peel Flower House (Our Company) to you the consumer.
Please read these terms and conditions carefully before ordering any Products from our Website.
By using this Website, you accept these terms and conditions together with our Privacy Policy, Shipping and Delivery, Returns Policy and General Information pages. If you do not accept these terms and conditions, please do not use this Website. You can access these terms and conditions at any time from the bottom of any page of the Website.
Purchasing from Peel Flower House
By placing an order through our Website, you agree that:
A. You are legally capable of entering into binding contracts; and
B. You are at least 18 years old; and
C. All details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to make your order and that there are sufficient funds to cover the cost of the Products you have ordered.
Products displayed on our Website can be purchased using our secure online transaction facility. We use SSL encryption and a secure, PCI-compliment payment gateway to ensure your security at all times. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purpose of completing the transaction to purchase the Products ordered.

Peel Flower House Product Availability and Pricing

We exercise great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to correct them. We apologize in advance for any inconvenience this may cause. We take great care to provide accurate stock details on our Website. Peel Flower House will communicate any issues with you as a result of unavailability and we will credit without delay any payments made for such Products.
All prices on our Website are in Australian Dollars (AUD). Prices are subject to change for any reason at any time without notice, but changes will not affect orders which we have already processed.

Stock Availability

We carry a large stock range and we make every effort to have stock available of all items, however, in certain circumstances, an item may not be available. If we are unable to supply an item, we will contact you.

Custom Orders

If you would like us to customise an order or if you have a bulk order request, let us know your requirements and your budget, and we will be delighted to help.


Payment is required at time of online purchase. We have an easy to use method for payment for all credit cards.

Site Content

Some products may be photographed with additional props. Unless something is listed in the product description, it is not included.


All photographic images on this website are owned by Peel Flower House, and permissions for use are required. Some of the items used in our photographs have been used for photographic purposes and are not provided as part of the product.


All product reviews will be read and published on the website at our discretion. Multiple reviews on a product by the same customer will be disqualified from Product Review Competitions. We reserve the right to make minor alterations to reviews for the purpose of fixing obvious errors.

Social Media Image Submission

If an image is submitted using a hashtag we have designed for the purpose of receiving images, or if the image is uploaded directly to us, we will receive that submission as authorisation to use that image on our website, or in our Social Media platforms. We take no responsibility for how others choose to share, comment on or engage with user images after we have posted.


Our Website provides general information about the Peel Flower House Products and services we offer. The information contained in this Website has been prepared solely for the purpose of providing information about Peel Flower House and the services and Products we offer. Peel Flower House reserves the right to change, delete or move any of the material on this Website at any time without notice. Peel Flower House shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this Website.
This includes viruses alleged to have been obtained from this Website, your use of or reliance on this Website or any of the information or materials available on this Website, regardless of the type of claim or the nature of the cause of action. By your use of this Website, you agree that you are using this Website solely at your own risk.

Changes to Terms And Conditions

Peel Flower House has the right to revise and amend these terms and conditions at any time.

Governing Law

These terms and conditions are governed by and interpreted according to the laws of Australia.

Competition Rules and Regulations

A. Entries must be received within the timeframe specified.
B. We will determine the winner(s) at our sole discretion.
C. We will attempt to notify winner(s). If the Competition is run via a social media channel, we will attempt to notify the winner(s) by a message or comment on the social media channel concerned. If we are unable to reach the winner(s) within 7 days, we reserve the right to nominate a new winner.
D. By entering a Competition, entrants:
i. Grant Peel Flower House permission to use their name(s) and hometown in winner announcement posts and/or notifications, as well as the unrestricted right to use (anywhere in the world and in any medium) any images submitted by entrants as part of the Competition; and
ii. agree that Peel Flower House will not be liable in any way whatsoever, in relation to the use of their name, social media profile and/or any images submitted as part of the Competition.
E. Any prizes offered as part of a Competition will be as described by Peel Flower House. Prizes are not transferable and are not redeemable for cash. Taxes on any prizes are the responsibility of the winner. In the event that the prize specified in the Competition becomes unavailable for any reason, we will substitute a prize of similar value. Winners receive prizes entirely at their own risk.
F. By entering a Competition, entrants acknowledge that the Competition is in no way sponsored, endorsed or administered by, or associated with, any social media platform (including Facebook, Instagram, Twitter and/or Pinterest).
G. Peel Flower House reserves the right to amend, vary, extend or discontinue a Competition at any stage, for any reason.
H. Employees of, and contractors to, Peel Flower House are not eligible to enter Competitions or win prizes; they will be disqualified.
I. Entry to a Competition is only open to Australian residents aged 18 years or over.
J. To the full extent permitted by the law, Peel Flower House will not be liable for any injury, damages, expenses, or loss whatsoever (whether direct or indirect) to persons or property as a result of any person entering into the Competition or accepting or using any prize, including without limitation non-receipt of any prize or damage to any prize in transit.
K. By entering a Competition, all entrants are deemed to have accepted these terms and conditions. These terms and conditions apply to all competitions and promotions run by us, or on our behalf, including those undertaken via any social media channel (each a Competition). These terms do not apply, and we accept no responsibility for, competitions and promotions run by or on behalf of any party other than Peel Flower House (regardless of whether our products are part of the competition or promotion).


If you have any questions that are not covered on our website please email us using our Contact Form and we will be delighted to help.